Service & Support

on your core business and work confidently, knowing that your printing and scanning technology requirements will be expertly met.

We take great pride in our staff of award-winning, factory-certified technicians. From installations that avoid workflow disruption to immediate response service calls that prevent costly downtime, you can feel confident knowing that MasterGraphics works to protect your equipment investment with our comprehensive service plans.

Responsiveness
1-800 hotline from 8:00 AM to 4:00 PM
24/7 message line – (800) 377.6364
All calls and call history are logged and tracked electronically
Same-day/next-day call-back or  on-site response

Experience
1,500-plus wide-format systems installed, more than 200 3D printers installed
Hardware service integrator since 1986

Resources
Vans stocked with high-use parts
In-stock part inventory on hand
Overnight shipping agreements with part vendors
Genuine supplies available through our online store